Terms and Conditions
Hours of Trading
Parafinalia is a sole proprietorship (one man Band) My opening hours are also my working hours.
9am to 5 pm Tuesdays To Friday
9 am to 4 pm Saturday ( closed for lunch Sat only 12.30 to 2.00)
Closed On the 2nd and 4th Saturdays of every month
Always Closed on Bank Holidays -- 4 Days Thursday night to Tuesday Morning
Replies during working hours only, in all cases.
I'm not there during closed Hours no point sending emails or text
Email :- Parafinalia2000@yahoo.co.uk
Contact us through this site. email@example.com
Phone, Landline 0115 9302561
Phone Mobile Given to customers who are collecting goods
Sale of Goods
Goods are sold in accordance with the Distance Selling Regulations (DSR) UK, Your statutory rights apply.
Goods described as new
Have been purchase from a reputable Wholesaler, Manufacturer, or Distributor. Normal warranties ( if applicable) apply.
Goods Described as New/Old
Usually applies when an item no longer in production or normal retail sale, but is in unused condition, may be very old
Goods described Used.
Almost always have minor cosmetic marks and scratches, the item descriptions should be read carefully.
When collecting used items they should examined before removal. Returns are not accepted on collected items
Most currencies are accepted £ , $, and € Preferred
Online payments by Nochex, Paypal, Klana and Bank Transfer
Credit and Debit cards are accepted through one of these
Orders cannot be placed and paid by phone
You can try before you Buy using Klana
Cash on collection from shop
Customers are granted fourteen days from the moment they receive an item to decide whether they want to return it, and then an additional fourteen days to ship the items back to the merchant.
Goods returned because of a Change of mind or a reason not arising from a complaint must be in salable condition Ie; packaging intact, any seals unbroken and must include the packing note/invoice
Complaints should be made by Email to firstname.lastname@example.org within 14 working days of receipt.
Goods returned under complaint should be 'as sent' within 14 days of complaint, with no attempt at repair and include all original packaging and inclusions.
Paraffin and other Fuels cannot be returned once opened
Returns are not accepted on collected items, except where the fault could not be seen under visual inspection
1. Refunds for goods returned because of faults or errors by Parafinalia will include all shipping costs incurred.
2. Refunds for goods returned because of errors by the Buyer will not include shipping costs
3 Attempts to use condition 1. when condition 2 clearly applies will be viewed as dishonest and or fraudulent
It is not necessary to register with us in order to purchase from this website.
You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.
Type of shipping is selected by customer, please note that timings quoted by shippers do not account for out of hours placement of orders. Ie an order placed on a Friday for shipment Parcelforce 48 would not be delivered to the Post Office until Monday Morning
Cut off time for all orders 9 am Monday Wednesday Friday
Your order will be dealt with as fast as possible but please remember Parafinalia is a one man band I do NOT have the same capabilities as Amazon
The following Emails will inform of due process
Pending:- This means the order is acknowledged by the site as received, this is an automatic mail, it does not mean I am physically present in the shop, Please note opening Times
Dispatched This means that the order has been dropped off at the Post Office or Courier, shipping times should be calculated from this Email, not from the date the order was placed.
My cut off time is 9 am mon weds fri
There is no point Emailing Parafinalia during closed hours, Emails are not forwarded
and I am not at the shop to take any requested action.
The actual weight without packaging of each item is shown on the description page.
The Method of shipping is chosen by You the customer.
The Shopping cart can be added to at any time right up to the payment Page, this means that the Shipping cost cannot be shown until the Post Code or Country and the actual weight of the order is known
The weight of packing can vary greatly depending on size and breakage potential Parafinalia has NOT added packaging weight to the items, this would result in gross overcharge for multiple orders.
Second Class small package has a weight limit of 1.75 Kg to allow for Packing
All other services have had the shipping price rounded up to the nearest £ or 50p